Beaumonde Heights Garage Door Experts · Toronto
Torsion Spring Replacement: getting ready
Garage Doors · Toronto, Ontario

After pulling the red release cord, you tried lifting the door yourself and it would barely leave the floor. A door that used to glide up with one hand now takes real effort, which points to the counterbalance rather than the opener.
Worth answering before the call
About how many times a day does the door open and close? Is the door currently closed, open, or stuck partway? Did you hear a loud bang before the door stopped working?
Do I need to be home for the visit?
It helps to have someone present to open the garage, point out anything you noticed and hear how the door should feel afterwards. The technician needs power at the opener outlet, clear space under the shaft for a ladder, and access to both sides of the door. If a vehicle is inside, it stays until the door is working. Being there also lets you approve any extra items, such as bearings or cables, as they come up.
What is the difference between torsion and extension springs?
Torsion springs mount on a shaft above the door and twist to store energy, lifting the door through cables and drums. Extension springs run alongside the horizontal tracks and stretch as the door closes, pulling it up through pulleys. Torsion systems tend to lift more evenly, take up less space beside the tracks and are the standard on most modern doors. Both are professional service items because of the energy they hold.